I wanted to say thank you Michelle for all of the hard work you did to get my mother in law her reverse mortgage. She is so happy and you can hear in her voice the relief that comes with financial security. Your attention to detail, your ability to explain things clearly, you excellent response time, and your patience and kindness in dealing with people is what makes you so special. I wanted you to know that you are appreciated, and that we would highly recommend you to anyone. Thank you and well done!